Wish List (0)My AccountShopping CartCheckoutNeed some help? Call us on: 01271 861 825

Delivery times

PRODUCTION TIMES
Dispatch times are marked on each product, but here is a guide as to how long each product takes to make: 
Engraved stone and pebbles - dispatched within 10 days
Bespoke illustrations (of houses, wedding venues, pets etc) - dispatched within 7 days *
Art prints - dispatched within 5 days *
Stationery (photo albums etc) - dispatched within 5 days *
Chocolate - dispatched within 7 days
Wooden Products - dispatched within 7 days 
Fabric Kindles, decorations etc - dispatched within 7 days 
Cardboard Letters, clocks etc - dispatched within 7 days 

* Express delivery is offered on these products

UK FLAT RATE SHIPPING
Your package will be posted tracked first class after it has been produced - so should arrive the 2-3 days after dispatch. 
Please contact us for tracking if your item takes longer.

INTERNATIONAL SHIPPING
Your package will be posted using Royal Mail Air Sure which can be tracked. Shipping to Europe takes approximately 5-7 days. Shipping to the US takes approximately 7-10 days. Rest of world eg: Canada, Australia, New Zealand, Singapore etc takes approximately 10-14 days. If you are ordering an item for a special occassion, please leave plenty of time as the timings above are only approximate and parcels can take longer especially at busy times such as Christmas.

EXPRESS DELIVERY
For orders within the UK only, you can upgrade your postage to Guaranteed Next day delivery. This included the production time - on art prints and stationery if you order before 1pm in the week, delivery will be next working day. On Illustrations if you order before 1pm, delivery will be 2 working days. Saturday delivery is available for an extra charge, payable by phone. If you have a deadline, let us know at checkout and we'll aim to produce your order to arrive in time.